The Online FX website is owned and operated
by OnlineFX Limited. We are committed to
safeguarding your privacy online. Please
read this Privacy Policy to understand how
your personal information will be treated.
This policy may change from time to time
so please check it periodically.
2. Information collected
2.1 If you wish to subscribe
to the Online FX news letter or conduct
a transaction we ask for some personal details.
These details include your job title and
company (which we use to build up a profile
of our readership) and your day time telephone
number (so we can speak to you should any
problems arise with your transaction).
2.2 We may also ask you
whether you would like to receive promotional
emails and mailings from us about our other
products or services or from other companies
about their products and services which
may be of interest to you.
2.3 We will only pass on
your details to other companies if you have
indicated that you would like to receive
further information from them. If you would
like to revise the information provided
to us, or feel what we currently have on
record is incorrect, you may update the
information by emailing info@onlinefx.co.uk
2.4 We may from time to
time ask you for further information in
order to update our records or for particular
purposes. We will always tell you how we
will use any further information received
from you. We may share aggregate data, based
on users' demographics, interests, and behaviour
with our advertisers or business partners
but this aggregate data will not contain
identifiable personal data.
3. Log files
3.1 Every time someone
visits our web site a log file is generated
on our computer. This contains information
such as the user's IP (Internet Protocol)
address, how long that user spent on the
site and which parts of it they looked at.
We collect this information to help us diagnose
problems and administer our systems, to
report aggregate information to our advertisers,
and to audit the use of our site (e.g. what
part of the world users are connecting from,
or what ISPs are being used).
3.2 We do not normally
link IP addresses to anything personally
identifiable, which means that you remain
anonymous even though we include your IP
address in our aggregate information. However,
we can and will attempt to use IP addresses
to identify a user when we feel it is necessary
to enforce compliance with our terms and
conditions, or to protect our services and
other users.
4. Cookies
4.1 Cookies are small pieces
of information that are stored on and retrieved
from your computer by websites for record-keeping
purposes. The use of cookies is an industry
standard and you will find them in use at
most major websites.
4.2 We use cookies in a
variety of ways. For example:
4.2.1 Cookies are the simplest
way for us to track user trends and patterns,
such as how many people use different parts
of the website. This helps us better understand
which parts of our service users find valuable,
and know what areas to improve;
4.2.2 We use cookies to
recognise you when you visit our website,
and to save you time when logging in. We
also use them to keep track of your personal
preferences so you don't have to keep reminding
us of them.
4.2.3 Cookies may be used
to help match advertising to particular
interests. Some of the advertising displayed
on the website may be provided by outside
companies and may contain additional cookies
belonging to our advertisers but these cookies
will not contain any personal identifiable
information about you.
4.3 Most computers are
set up to automatically accept cookies.
However, you can reset your browser settings
to refuse cookies, or alert you when a cookie
is being sent so you can choose whether
or not to accept it. Unfortunately, if you
choose to refuse our cookies, some parts
of our service may be slower or not function
properly.
5. Use and disclosure of personal
information
5.1 If you contact us we
may keep a record of that correspondence
and incorporate the information it contains
into our database.
5.2 If we are requested
by the police or a regulatory or government
authority investigating illegal activities
to provide information concerning your activities
whilst using the network we shall do so.
Similarly, we will disclose your personal
data as part of a transaction whereby our
company or business assets are transferred
to a third party or if we are compelled
to do so by law.
6. How we protect information
6.1 We take every precaution
to protect your information. To this end
all personal information stored by us is
kept on a server in a secure environment.
Only employees who need the information
to perform a specific job are granted access
to personally identifiable information.
6.2 There are areas of
our website where you may be asked to transmit
credit card information in order to complete
a purchase transaction or for verification
purposes. Any time we ask for a credit card
number, it will be transmitted in an encrypted
format using industry-standard, SSL (secure
socket layer) encryption.
7. How you can help us protect your
information
7.1 Please keep in mind
that whenever you voluntarily disclose personal
information online in non-protected environments
- for example on message boards, through
email, or in chat areas - that information
can be collected and used by others. In
short, if you post personal information
online that is accessible to the public,
you may receive unsolicited messages from
other parties in return.
7.2 Also remember to close
your browser window when you have finished
your work. This is to ensure that others
cannot access your personal information
and correspondence if you share a computer
with someone else or are using a computer
in a public place like a library or Internet
cafe. We cannot ensure or warrant the security
of any information you transmit to us or
from our online products or services, and
you do so at your own risk. Once we receive
your transmission, we make our best effort
to ensure its security on our systems.
8. Surveys, Competitions and Promotions
From time to time we conduct surveys, competitions
and promotions and may request information
from you as part of these. Participation
in these is entirely voluntary and you therefore
have a choice whether or not to disclose
any information which might be required.
9. Email Newsletters
9.1 You have the option
to receive various email services we offer
and in this regard we present the option
to not receive these types of communications.
9.2 From time to time we
need to send you site and service announcement
updates.
10. Correction/Updating Personal
Information
If your personal information changes or
if you no longer wishes to subscribe, we
will endeavour to correct, update or remove
the personal data provided to us as speedily
as possible. This can be done by emailing
us at admin@onlinefx.co.uk
11. Security
This site has security measures in place
to protect the loss, misuse and alteration
of the information under our control. We
utilize industry standard SSL encryption
when accepting your credit/debit card information
during our online checkout process. In addition,
we utilize powerful encryption technology
when transferring sensitive data to our
order fulfilment system. To further enhance
our security measures, our fulfilment system
is not accessible via the Internet and we
remove from our web based database all sensitive
information within 24 hours of receipt.
12. Children's Guidelines
12.1 Our site fully meets
the guidelines of Trustee’s Children's program.
12.1.1 We do NOT collect
online contact information without prior
parental consent or parental notification,
which will include an opportunity for the
parent to prevent use of the information
and participation in the activity. Without
prior parental consent, online information
will only be used to respond directly to
the child's request and will not be used
for other purposes without prior parental
consent.
12.1.2 We do NOT collect
personally identifiable offline contact
information without prior parental consent.
12.1.3 We do NOT distribute
to third parties any personally identifiable
information with out prior parental consent.
12.1.4 We do NOT give the
ability to publicly post or otherwise distribute
personally identifiable contact information
without prior parental consent.
12.1.5 We do NOT entice
by the prospect of a special game, prize
or other activity, to divulge more information
than is needed to participate in the activity
13. External Links
This site contains links to other sites
and if you decide to follow those links,
Online FX will not be responsible for the
privacy practices or the content of those
Web sites.
Contacting Online FX
If you have any questions about this privacy
statement, the practices of this site, or
your dealings with this Web site, you can
contact
The Administrator
Online FX Limited
3A Montagu Row
London
W1U 6DZ
